1. How do I become a customer of SunCoast Paper & Chemical? How do I setup an account?

Please contact us at 1-800-342-6632 and a representative will be happy to assist you with any questions.

2. What geographic areas do SunCoast Paper & Chemical service?

We proudly service 18 counties in Southeast Georgia but we can ship to anywhere in the continental U.S.

3. Can I call in, fax, or pick up my order?

Yes. Will call is available Monday through Thursday, 8:00 a.m. through 2:00 pm and Friday from 8:00 a.m. through 5:00 p.m. Our email address is info@suncoastpaper.com

4. Which forms of payment do you accept?

We accept all major credit cards (Visa, MasterCard, Discover and American Express). We also accept cash, local checks, money orders and P-Cards.

5. How do I register as an online customer?

Please contact us at 1-800-342-6632 or email us at info@suncoastpaper.com to setup your e-commerce login account.

6. What is your minimum order for pick-up/walk-in and delivery?

Our minimum delivery order is $125 for the areas we service. Orders less than $125 may incur a small order charge. There is no minimum order for pick up/walk in.

7. How do I return merchandise?

Merchandise must be returned within 7 days of delivery accompanied by an invoice, in the original packaging.

8. How will my order be delivered?

Orders within our service area are delivered via our own fleet of brand new company trucks. In some instances, delivery via common carrier through drop shipping is available.

9. How can I buy merchandise from your company if I am outside your service area?

Please contact us at 1-800-342-6632 and a representative will be happy to take your order.

10. How can I get a sales representative assigned to my account?

Please contact customer service at 1-800-342-6632 to request a dedicated Sales Representative. Our highly-trained Sales Representatives use a consultative approach to help evaluate your company’s needs, maintain inventory and make product suggestions that best fit your specific needs.

11. How can I place an order?

Orders can be placed online through our e-commerce site 24/7 or by phone or fax Monday through Friday between 8:00 a.m. and 5:00 p.m. Eastern time.

12. How can I find out the status of my order?

Please contact customer service at 1-800-342-6632, check your account status online, or contact your dedicated Sales Representative.