1.
How do I become a customer of SunCoast Paper & Chemical?
How do I setup an account?
Please
contact us at 1-800-342-6632 and a representative will be happy
to assist you with any questions.
2.
What geographic areas do SunCoast Paper & Chemical service?
We
proudly service 18 counties in Southeast Georgia but we can
ship to anywhere in the continental U.S.
3.
Can I call in, fax, or pick up my order?
Yes.
Will call is available Monday through Thursday, 8:00 a.m. through
2:00 pm and Friday from 8:00 a.m. through 5:00 p.m. Our email
address is info@suncoastpaper.com
4.
Which forms of payment do you accept?
We
accept all major credit cards (Visa, MasterCard, Discover and
American Express). We also accept cash, local checks, money
orders and P-Cards.
5.
How do I register as an online customer?
Please
contact us at 1-800-342-6632 or email us at info@suncoastpaper.com
to setup your e-commerce login account.
6.
What is your minimum order for pick-up/walk-in and delivery?
Our minimum delivery order is $125 for the areas we service. Orders less than $125 may incur a small order charge. There is no minimum order for pick up/walk in.
7.
How do I return merchandise?
Merchandise
must be returned within 7 days of delivery accompanied by an
invoice, in the original packaging.
8.
How will my order be delivered?
Orders
within our service area are delivered via our own fleet of brand
new company trucks. In some instances, delivery via common carrier
through drop shipping is available.
9.
How can I buy merchandise from your company if I am outside
your service area?
Please
contact us at 1-800-342-6632 and a representative will be happy
to take your order.
10.
How can I get a sales representative assigned to my account?
Please
contact customer service at 1-800-342-6632 to request a dedicated
Sales Representative. Our highly-trained Sales Representatives
use a consultative approach to help evaluate your companys
needs, maintain inventory and make product suggestions that
best fit your specific needs.
11.
How can I place an order?
Orders
can be placed online through our e-commerce site 24/7 or by
phone or fax Monday through Friday between 8:00 a.m. and 5:00
p.m. Eastern time.
12.
How can I find out the status of my order?
Please
contact customer service at 1-800-342-6632, check your account
status online, or contact your dedicated Sales Representative.
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